Supported Software
Below is the current level of support that the ITS staff can provide to end-users experiencing technical issues with ÐÇ¿Õ´«Ã½computer applications and web based systems. Software, systems, or applications that are not listed below are considered unsupported applications. ITS will make a concerted effort to provide assistance for unsupported applications.
ÐÇ¿Õ´«Ã½ maintains ‘enterprise software’ license agreements, which allow staff and faculty to use licensed software for work or personal business. To view a list of available licensed software, please visit the Licensed Software page.
| Full Support (FS) | Limited Support (LS) |
|---|---|
| ÐÇ¿Õ´«Ã½ITS staff will provide full support. | ÐÇ¿Õ´«Ã½ITS staff will make a concerted effort to provide assistance, or will offer alternative resources if applicable. |
Note: For all internal ÐÇ¿Õ´«Ã½Web-based systems, we recommend the latest version of or . Please refer to the table below for more information on all compatible versions. All older and unlisted web browser versions are not currently supported.
| ÐÇ¿Õ´«Ã½Web-Based Systems | |
|---|---|
| Appserv Applications | Full Support of Latest Browser Version:
|
| Banner 9 Admin Pages Banner 8 | Full Support of Latest Browser Version:
|
| Classes | |
| E-Procurement | Full Support of Latest Browser Version:
|
| Finance Self-Service | Full Support of Latest Browser Version:
|
| Outlook Exchange Online | Full Support of Latest Browser Version:
|
| ÐÇ¿Õ´«Ã½Portal | Full Support of Latest Browser Version:
|
| ÐÇ¿Õ´«Ã½ Homepage | Full Support of Latest Browser Version:
|
| Performance Management and Development Program (PMDP) | Full Support of Latest Browser Version:
|
| Pyramid Analytics | Full Support of Latest Browser Version:
|
| Shibboleth | Full Support of Latest Browser Version:
|
| UKG Ready | Full Support of Latest Browser Version:
|
| Operating Systems | |
|---|---|
| Full Support |
|
| Full Support |
Note: ITS recommends staying minimum one full version behind Apple’s latest operating system. |
| Web Browsers | |
|---|---|
| Full Support |
(Latest versions as of June 2021, Version 89.0 or Higher) |
| Full Support |
(Latest versions as of June 2021, Version 91.0.4472 or Higher) |
| Limited Support |
(Chromium based) |
| Limited Support |
(Latest versions as of 2021, Safari 15 or Higher) |
| Software for Educational/Office Use | |
|---|---|
| Full Support |
|
| Full Support |
|
| Limited Support |
|
| Full Support |
|
| Full Support |
Note: To ensure view compatibility, all Apple iWork documents, spreadsheets, and presentations must be converted to Microsoft Office format (.docx, .xlsx, .pptx) prior to submission to any ÐÇ¿Õ´«Ã½academic or administrative area. The iWork suite and its associated file formats are not supported by ITS. |
| Full Support |
|
| Full Support |
|
| Full Support |
|
| Full Support |
|
| Full Support |
|
Note: ITS does not recommend or support using IMAP or POP clients because they do not fully incorporate all the features of Exchange.
| Email Client | |
|---|---|
| Full Support |
|
| Full Support |
|
| Mobile Client on Exchange Email | |
|---|---|
| Full Support |
|
| Full Support |
|
| Virus Protection | |
|---|---|
| Full Support |
|
| Virtual Private Networking | |
|---|---|
| Full Support | Cisco AnyConnect VPN:
|
| Wireless Network | |
|---|---|
| Full Support | PACE-WIFI/PACE-GUEST:
|
Last Updated Date: January 9, 2023